Responsible Gambling at Vegastars Casino

At Vegastars Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment to Safe Gaming

Vegastars Casino operates under strict responsible gambling guidelines in accordance with Australian consumer protection standards and industry best practices as of June 2026. We actively promote responsible gambling across all our platforms and provide tools and resources to support players who may need assistance.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

Spend more money on gambling than you can afford to lose
Borrow money or sell possessions to fund gambling
Feel anxious, irritable, or restless when not gambling
Chase losses by continuing to gamble after losing
Neglect work, family, or personal responsibilities due to gambling
Lie to friends or family about how much time or money you spend gambling
Use gambling as a way to cope with stress, depression, or other emotional issues

If any of these signs apply to you, we strongly encourage you to seek help immediately.

Self-Assessment

Not sure if your gambling habits are healthy? You can take a free, confidential self-assessment test through the Gambling Help Online website. This tool can help you better understand your relationship with gambling and whether professional support may be beneficial.

Responsible Gambling Tools at Vegastars

We provide a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps prevent chasing losses and keeps your spending within a budget you are comfortable with.

Session Time Limits

Set a maximum duration for each gaming session. Once your time limit is reached, you will be notified and prompted to take a break.

Reality Checks

Enable regular on-screen reminders that show how long you have been playing and how much you have spent during your current session.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Vegastars Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During a self-exclusion period, your account will be suspended and you will not receive any promotional communications from us.

To activate self-exclusion, please contact our support team at [email protected] or via live chat available 24/7.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free, confidential, and can be done online. We strongly encourage players who are struggling to register with BetStop.

Protecting Minors

Vegastars Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we have reason to believe that a minor has accessed our platform, the account will be immediately suspended and all funds returned.

If you share a device with children or young people, we recommend using parental control software to prevent access to gambling websites. The following tools can help:

Support and Help Resources in Australia

If you or someone you know is experiencing difficulties related to gambling, free and confidential support is available 24 hours a day, 7 days a week through the following Australian services:

Gambling Help Online — Free counselling and support for Australians affected by gambling
Phone: 1800 858 858
Website: www.gamblinghelponline.org.au
Lifeline Australia — Crisis support and suicide prevention
Phone: 13 11 14
Website: www.lifeline.org.au
Beyond Blue — Mental health support and resources
Phone: 1300 22 4636
Website: www.beyondblue.org.au
MensLine Australia — Support for men experiencing emotional difficulties
Phone: 1300 78 99 78
Website: www.mensline.org.au
Financial Counselling Australia — Free financial advice for those in financial difficulty
Phone: 1800 007 007
Website: www.financialcounsellingaustralia.org.au

Tips for Gambling Responsibly

Only gamble with money you can afford to lose — treat it as entertainment, not income
Set a budget before you start and stick to it
Set a time limit for each session and take regular breaks
Never gamble when you are upset, stressed, or under the influence of alcohol or drugs
Do not chase your losses
Balance gambling with other leisure activities
Keep track of how much time and money you spend gambling
Talk to someone you trust if gambling is causing you concern

Contact Us

If you need help activating any of our responsible gambling tools, have questions about our policies, or wish to discuss your account, please do not hesitate to reach out to our dedicated support team:

Email: [email protected]
Live Chat: Available 24/7 via the chat icon on our website

Our team is trained to handle responsible gambling enquiries with sensitivity and confidentiality. We are here to help.

Last updated: June 2026